COOKIE POLICY
STRIDE CLINIC
Last Updated: 12 October 2026
Website: www.stride-clinic.co.uk
Email: info@stride-clinic.co.uk
1. INTRODUCTION
Welcome to Stride Clinic.
At Stride Clinic, we respect your privacy and are committed to being transparent about how information is collected and used when you visit our website.
This Cookie Policy explains how cookies and similar technologies may be used on our website, www.stride-clinic.co.uk, why they are used, what information they collect, how long they may remain on your device and how you can manage your preferences.
Our website is built using the Wix website platform, which uses certain cookies and related technologies to support website functionality, security, performance and the delivery of online services.
Additional cookies may be associated with online booking facilities, third-party services or optional website features.
We recognise that visitors should have appropriate control over the use of cookies and that their personal information must be handled in accordance with applicable data protection legislation.
This Cookie Policy should be read alongside our Privacy Policy, which provides further information about how we collect, use, store and protect personal information.
2. WHO WE ARE
Stride Clinic is a professional podiatry and foot healthcare clinic located in Treffgarne, near Haverfordwest, Pembrokeshire.
We provide a range of specialist foot healthcare services, including routine podiatry, nail surgery, verruca treatments, lower-limb assessments, biomechanical assessments, rehabilitation and orthotic services.
Our website provides information about our clinic, the healthcare services available, our professional expertise and methods of contacting us or arranging appointments.
Our Contact Information
Stride Clinic
Nant-y-Coy Mill
Treffgarne
Haverfordwest
Pembrokeshire
SA62 5LR
Email: info@stride-clinic.co.uk
Telephone: 01437 742107
Mobile: 07785 702466
Website: www.stride-clinic.co.uk
3. WHAT ARE COOKIES?
Cookies are small text files that websites place on your computer, smartphone, tablet or other internet-enabled device when you visit them.
These files allow websites to store and retrieve certain information about your device, browsing session or preferences.
Cookies serve various purposes, including enabling websites to function correctly, remembering visitor preferences, maintaining security and supporting online services.
Some cookies are necessary for a website to operate, while others may be used for optional functions such as website analytics, personalisation or marketing.
Cookies do not ordinarily contain computer viruses or software programs and cannot independently access files stored on your device.
However, certain cookies may contain unique identifiers or other information capable of being associated with an individual.
Where information collected through cookies constitutes personal data, its processing must comply with applicable data protection legislation.
Cookies may be placed directly by the website you are visiting or by third-party services integrated into that website.
4. WHY OUR WEBSITE USES COOKIES
Our website uses Wix website technology, which employs cookies and related storage technologies to support the delivery and operation of websites.
These technologies may be used to enable core website functionality, maintain secure connections, identify technical errors, protect against malicious activity and support the correct display of website content.
Depending on the services and features being accessed, cookies may also help maintain browsing sessions, support appointment-booking functions and remember relevant website preferences.
Where appropriate and legally permitted, certain technologies may be used to understand general website performance and identify improvements to the visitor experience.
Our objective is to ensure that visitors can access information about Stride Clinic, navigate the website and interact with available services safely and effectively.
We recognise that cookies should only be used where there is a legitimate and lawful purpose.
5. TYPES OF COOKIES
Cookies may be divided into several categories according to their purpose and functionality.
5.1 Strictly Necessary Cookies
Strictly necessary cookies are essential for the correct operation of a website or for providing a service specifically requested by a visitor.
These cookies may support website security, session management, fraud prevention, essential technical functions and the transmission of information across networks.
Without certain strictly necessary cookies, parts of the website may not function correctly.
Where cookies meet the applicable legal requirements for an exemption, they may be used without obtaining consent.
Strictly necessary cookies are not used as a general justification for unrelated advertising or behavioural tracking.
5.2 Functional and Preference Cookies
Functional cookies help websites provide enhanced features and remember preferences selected by visitors.
Depending on the technology used, these may include remembering language settings, display preferences, accessibility choices or other personalised website functions.
Certain preference technologies may qualify for a legal exemption where their purpose and operation satisfy the applicable statutory requirements.
Other functional cookies require consent before being stored or accessed.
5.3 Analytics and Statistical Cookies
Analytics technologies may be used to understand how visitors interact with a website.
These technologies can provide information concerning website visits, pages viewed, navigation patterns, technical performance, device types and general visitor engagement.
Such information can help identify technical problems, improve website navigation and understand how website content is being used.
Under UK legislation, certain narrowly defined statistical technologies may be used without consent where their sole purpose is to produce statistical information for improving the website or service and all applicable conditions are satisfied.
These conditions include providing clear information and a simple, free method of objecting.
Analytics technologies that do not qualify for an exemption require valid consent before being used.
Analytics must not be treated as exempt merely because they are described as performance or statistical cookies.
5.4 Marketing and Advertising Cookies
Marketing cookies may be used by websites and advertising services to measure advertisements, understand interactions with promotional content or support personalised advertising.
These technologies may involve tracking activity across different websites or online services.
Where marketing or advertising cookies are used, they require valid consent before being placed or accessed.
Visitors must be able to reject such cookies without being prevented from accessing ordinary website content that does not depend on them.
The presence of this section does not mean that Stride Clinic necessarily operates personalised advertising or advertising-tracking technologies.
5.5 Third-Party Service Cookies
Third-party cookies may be associated with services that operate alongside or within a website.
Examples include appointment-booking platforms, embedded media, map services, payment facilities and external website integrations.
These services may use their own technologies to provide the functions requested by visitors.
The cookies used will depend on the particular service, the website configuration and the interactions undertaken by the visitor.
6. COOKIES ASSOCIATED WITH THE WIX PLATFORM
Our website is developed using Wix, which provides website hosting, content delivery and associated technical services.
Wix documents a number of platform cookies used for website functionality, security and operational purposes.
The following cookies form part of Wix's published platform cookie information. Their presence on an individual device may depend on the website configuration, services accessed and visitor activity.
XSRF-TOKEN
Provider: Wix
Purpose: Helps protect website requests against certain fraudulent or unauthorised activity.
Duration: Session.
Category: Essential.
hs
Provider: Wix
Purpose: A legacy security cookie associated with Wix website infrastructure.
Duration: Session.
Category: Essential.
svSession
Provider: Wix
Purpose: Supports website security, stability and core website functionality.
Duration: Approximately 12 months.
Category: Essential.
SSR-caching
Provider: Wix
Purpose: Supports website rendering and technical performance.
Duration: Approximately 24 hours.
Category: Essential.
TS Cookies*
Provider: Wix
Purpose: Helps detect attacks and protect website infrastructure against certain security threats.
Duration: Session.
Category: Essential.
bSession
Provider: Wix
Purpose: Supports measurement of the effectiveness and operation of Wix website systems.
Duration: Approximately 24 hours.
Category: Essential in Wix's published platform classification.
fedops.logger.sessionId
Provider: Wix
Purpose: Helps identify session-related errors and technical issues, supporting website resilience.
Duration: Approximately 12 months.
Category: Essential in Wix's published platform classification.
_wixAB3|*
Provider: Wix
Purpose: Supports platform experiments and technical testing.
Duration: Approximately six months.
Category: Essential in Wix's published platform classification.
server-session-bind
Provider: Wix
Purpose: Supports protection of website application programming interfaces and associated technical functions.
Duration: Session.
Category: Essential.
client-session-bind
Provider: Wix
Purpose: Supports application programming interface protection and client-side security.
Duration: Session.
Category: Essential.
oAuthState
Provider: Wix
Purpose: Supports identification and session-related authentication functions.
Duration: Session.
Category: Essential.
wixSession
Provider: Wix
Purpose: Supports website security, stability and essential website functions.
Duration: Approximately 12 months.
Category: Essential.
sec-fetch-unsupported
Provider: Wix
Purpose: Identifies browser limitations that may prevent certain website security features from operating.
Duration: Session.
Category: Essential.
These durations are based on Wix's published platform information and may change following platform updates.
Wix applications, booking facilities, custom code or external integrations may use additional cookies beyond those listed above.
The classification of a cookie under UK law depends on its actual purpose and operation, including whether it meets the requirements of a statutory exemption.
7. ONLINE APPOINTMENT BOOKING COOKIES
Our website provides access to online appointment-booking facilities.
When visitors use an online booking service, additional cookies or similar technologies may be required to support the booking process.
Depending on the system involved, these may help maintain an active booking session, protect against fraudulent requests, preserve information entered during an appointment selection and ensure the booking process operates correctly.
The booking service may also use appropriate technical measures to protect submitted information and maintain reliable communication between the visitor and the booking platform.
Where cookies are necessary to provide an online booking service specifically requested by a visitor, they may qualify for a legal exemption from consent requirements.
Cookies associated with unrelated analytics, advertising or behavioural tracking are subject to their own legal requirements.
Visitors should also refer to our Privacy Policy for further information concerning the handling of appointment details and personal information submitted when booking healthcare services.
8. FIRST-PARTY AND THIRD-PARTY COOKIES
Cookies can also be classified according to which organisation or website places them.
First-Party Cookies
First-party cookies are placed by the website or domain being visited.
They may support essential functionality, maintain website sessions or remember preferences.
Third-Party Cookies
Third-party cookies are placed or accessed by external services operating through an integration with the website.
Such services may include external booking platforms, payment services, video providers, mapping services or advertising technologies.
The collection and use of information by independent third-party providers may be governed by their own privacy and cookie policies.
Where third-party technologies are used through our website, applicable consent, transparency and data protection requirements must be respected.
We aim to ensure that external website services are used responsibly and that unnecessary access to personal information is avoided.
9. SESSION COOKIES AND PERSISTENT COOKIES
Cookies may also be distinguished by how long they remain on a device.
9.1 Session Cookies
Session cookies generally remain active for the duration of a browsing session.
They are commonly used for temporary technical functions, security and maintaining interactions during a visit.
Session cookies are ordinarily removed when the relevant browser session ends, although exact behaviour may depend on browser settings and session restoration features.
9.2 Persistent Cookies
Persistent cookies remain on a device for a defined period or until they are deleted.
These cookies may be used to remember preferences, recognise returning visits or maintain certain functions between browsing sessions.
The lifespan of a persistent cookie depends on its purpose and the settings established by the relevant website or service provider.
Visitors can normally remove persistent cookies through their browser settings.
10. COOKIE CONSENT AND YOUR CHOICES
We recognise that visitors should be provided with appropriate information and meaningful control over technologies that store or access information on their devices.
Under applicable UK legislation, consent is generally required before non-exempt cookies or similar technologies are used.
Where consent is required, it must be freely given, specific, informed and demonstrated through a clear affirmative action.
Consent must not be assumed simply because a visitor continues browsing the website.
Strictly necessary cookies and other technologies meeting an applicable statutory exemption may be used without consent, subject to the conditions of that exemption.
Where statistical or appearance-related technologies are used under the relevant exemptions, clear information and a simple, free means of objecting must be provided.
Where a cookie consent or preferences facility is made available, visitors can use it to make or change their selections.
Rejecting optional cookies should not prevent visitors from accessing ordinary website information, although certain optional services or personalised features may be unavailable.
Any selection concerning cookies will be applied in accordance with the available technical controls and applicable legal requirements.
11. WITHDRAWING COOKIE CONSENT
Where we rely on consent for cookies or similar technologies, visitors have the right to withdraw that consent at any time.
Withdrawing consent does not affect the lawfulness of processing undertaken before the withdrawal.
Visitors may be able to change their selections through the website's cookie preferences facility.
Cookies can also be removed or restricted through browser settings.
Withdrawing consent should prevent further use of technologies that depend on that consent. However, it may not automatically remove cookies that have already been stored on a device.
Existing cookies may need to be deleted using the relevant browser controls.
Withdrawal of consent for optional tracking does not prevent the continued use of strictly necessary technologies or other technologies that lawfully qualify for an exemption.
12. HOW TO MANAGE OR DELETE COOKIES
Most internet browsers provide settings that allow users to view, restrict, block or delete cookies.
These settings can usually be found in the browser's privacy, security or site data options.
Visitors can manage cookies using the following browsers:
Google Chrome
Cookie and site data settings are available within Chrome's privacy and security controls.
Further information: https://support.google.com/chrome/
Microsoft Edge
Cookie settings are available through Edge's privacy, search and services controls, together with its site permission settings.
Further information: https://support.microsoft.com/microsoft-edge
Mozilla Firefox
Firefox provides options for managing cookies, site data and enhanced tracking protection.
Further information: https://support.mozilla.org/
Apple Safari
Safari provides privacy settings for managing website data and controlling tracking.
Further information: https://support.apple.com/safari
Mobile Browsers
Mobile devices generally provide cookie management options through their browser settings or device privacy controls.
Please be aware that blocking certain essential cookies may interfere with website operation, login functions, appointment-booking services or other requested features.
Browser controls may also need to be adjusted separately on each device used to access the website.
13. SIMILAR TRACKING AND STORAGE TECHNOLOGIES
In addition to conventional cookies, websites may use related technologies that store or access information on visitors' devices.
These may include browser local storage, session storage, software development kits, tracking pixels, embedded scripts and other technical identifiers.
Such technologies can support website operation, security, preferences or other digital functions.
Some technologies operate without placing traditional cookie files on the device.
The Privacy and Electronic Communications Regulations may still apply where technologies store information on, or access information from, a user's device.
Where personal information is processed, applicable UK GDPR requirements must also be observed.
The legal requirements depend on the purpose and operation of the technology rather than simply the name given to it.
14. WEBSITE ANALYTICS AND PERFORMANCE MONITORING
Website analytics can help organisations understand how effectively their websites operate and identify areas where improvements may be required.
Wix provides technical and business services that may involve the processing of website performance information.
Depending on the relevant technology and configuration, statistical information may include the number of website visits, pages viewed, navigation patterns, technical errors and general website performance measurements.
Certain limited statistical technologies may qualify for an exemption from consent under UK legislation where they are used solely for permitted statistical purposes, subject to the required safeguards and an easy method of objecting.
Technologies used for advertising measurement, cross-site tracking, individual profiling or other activities outside the exemption require consent.
Where identifiable information is processed for analytics, the applicable UK GDPR requirements must also be satisfied.
We recognise the importance of limiting analytics to appropriate purposes and protecting visitor privacy.
15. SOCIAL MEDIA AND EXTERNAL CONTENT
Our website may provide links to external social media platforms, websites or other digital services.
Opening a link to an external website may result in that third-party website using its own cookies or similar technologies.
Where third-party content is embedded directly into a page, additional technologies may operate in connection with that embedded service.
Depending on the provider and its configuration, embedded content can involve the processing of device information, interaction data or other information.
Where consent is required for third-party technologies, those technologies should not operate before the appropriate consent has been obtained.
Visitors should review the relevant privacy and cookie information published by external services.
16. PROTECTING VISITORS' PERSONAL INFORMATION
We are committed to ensuring that information collected through website technologies is handled responsibly.
Where cookie information constitutes personal data, it will be processed in accordance with applicable data protection legislation.
Appropriate safeguards are required to reduce the risk of unauthorised access, loss, misuse or inappropriate disclosure.
These may include technical security measures, restricted access to relevant systems and appropriate controls over the use of third-party services.
Information collected through cookies should only be retained for as long as necessary for the relevant lawful purpose.
We recognise that visitors to a healthcare website may be seeking information about personal medical concerns.
Accordingly, particular care is required where website activity could reveal, or permit inferences about, an individual's health.
Health-related browsing information must not be used for inappropriate profiling or disclosed to advertising providers without satisfying the applicable legal requirements.
Further information concerning our data protection commitments is provided in our Privacy Policy.
17. HOW LONG COOKIE INFORMATION IS RETAINED
The period for which cookies remain on a device depends on the type of cookie, its purpose and the relevant provider's configuration.
Some cookies expire when a browsing session ends.
Others may remain active for a limited number of hours, days or months.
Wix's published platform cookies have different durations, including session-based cookies and persistent cookies lasting up to approximately 12 months.
Additional applications or third-party services may apply different expiration periods.
The expiry of a cookie is not necessarily the same as the retention period for any personal information previously collected through that cookie.
Personal information obtained through website technologies must be retained only for an appropriate period consistent with its purpose and applicable legal obligations.
Where information is no longer required, it should be deleted or anonymised as appropriate.
18. INTERNATIONAL DATA PROCESSING
Our website uses Wix technology, and certain website services may involve the processing of information through infrastructure or service providers located outside the United Kingdom.
Where information collected through cookies constitutes personal data and is transferred internationally, the applicable requirements of the UK GDPR must be observed.
Relevant safeguards may include UK adequacy regulations or approved international data transfer mechanisms.
The appropriate safeguards depend on the destination, the organisations involved and the nature of the information transferred.
Further information concerning international data transfers and the protection of personal information is available in our Privacy Policy.
19. YOUR DATA PROTECTION RIGHTS
Where cookies or similar technologies involve the processing of personal information, individuals may have rights under the UK GDPR and the Data Protection Act 2018.
Subject to applicable legal conditions, these may include:
The right to be informed about how personal information is collected and used.
The right to request access to personal information.
The right to request the correction of inaccurate information.
The right to request deletion of information in circumstances where the right to erasure applies.
The right to request restrictions on certain processing activities.
The right to object to certain processing activities.
The right to withdraw consent where consent is the relevant legal basis.
The right to data portability where the applicable conditions are satisfied.
These rights are not absolute and may be subject to statutory exemptions or other applicable legal provisions.
Requests relating to personal information can be submitted using the contact details provided in this Cookie Policy.
20. APPLICABLE LEGISLATION
This Cookie Policy is intended to reflect the relevant United Kingdom legal framework governing cookies, similar technologies and personal information.
This includes the Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended.
It also includes the UK General Data Protection Regulation, the Data Protection Act 2018, as amended, and relevant provisions introduced by the Data (Use and Access) Act 2025.
These laws establish requirements concerning transparency, consent, lawful processing and the protection of personal information.
The Data (Use and Access) Act 2025 introduced additional exceptions concerning certain uses of storage and access technologies, including narrowly defined statistical purposes and website appearance or functionality preferences.
Those exceptions are subject to specific requirements and do not provide unrestricted permission to use optional tracking technologies.
Where a legal exemption does not apply, valid consent must be obtained before the relevant storage or access technology is used.
21. CHANGES TO THIS COOKIE POLICY
We may update this Cookie Policy periodically to reflect changes in legislation, regulatory guidance, website technology, service providers or the way cookies are used.
Changes may also be necessary where Wix introduces new website features or modifies its existing technical infrastructure.
Any revised Cookie Policy will be published on www.stride-clinic.co.uk with an updated revision date.
Where changes affect technologies requiring consent, the relevant consent requirements will continue to apply.
Visitors are encouraged to review this Cookie Policy periodically to remain informed about the use of cookies and similar technologies.
22. QUESTIONS OR CONCERNS
If you have any questions concerning this Cookie Policy, the use of cookies on our website, the handling of personal information or your data protection rights, you may contact Stride Clinic.
STRIDE CLINIC
Nant-y-Coy Mill
Treffgarne
Haverfordwest
Pembrokeshire
SA62 5LR
Email: info@stride-clinic.co.uk
Telephone: 01437 742107
Mobile: 07785 702466
Website: www.stride-clinic.co.uk
We take privacy concerns seriously and are committed to responding appropriately to enquiries concerning the protection of personal information.
23. COMPLAINTS TO THE UK DATA PROTECTION REGULATOR
If you have concerns about how your personal information has been handled, you may contact Stride Clinic directly.
You also have the right to raise concerns with the United Kingdom's data protection regulator.
Information Commission
Website: www.ico.org.uk
Telephone: 0303 123 1113
The regulator provides guidance concerning personal information, data protection rights, cookies and related technologies.
Further information about raising a complaint is available on its official website.
24. FINAL STATEMENT
Stride Clinic recognises that protecting visitor privacy is an important responsibility.
Our aim is to provide an accessible, professional and secure website while respecting visitors' choices concerning cookies and similar technologies.
We are committed to handling information lawfully, maintaining appropriate privacy safeguards and providing clear information about the purposes for which website technologies are used.
Visitors may contact us if they have concerns about website privacy, personal information or their data protection rights.
Cookie Policy Last Updated: 12 October 2026
© 2026 Stride Clinic. All Rights Reserved.